Polityka prywatności
Introduction
At 3D Phoenix, accessible from https://3dphoenix.pl, the privacy of our visitors is one of our top priorities. This Privacy Policy outlines the types of information we collect and how we use, store, and manage it.
What data do we collect?
We collect various types of information for various purposes to provide and improve our service to you. These include:
Personal Data – While using our service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you (Name, email address, phone number, etc.).
Usage Data – Information on how the service is accessed and used (Browser type, pages visited, time spent on pages, etc.).
How do we collect your data?
You directly provide us with most of the data we collect. We collect data and process data when you:
- Register online or place an order for any of our products or services.
- Contact us using the forms provided, or via email.
- Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
- Use or view our website via your browser’s cookies.
- 3D Phoenix may also receive your data indirectly from the following sources:
How will we use your data?
3D Phoenix collects your data so that we can:
- Process your order and manage your account.
- Provide you with special offers on other products and services we think you might like.
- To provide and maintain our service.
- To notify you about changes to our service.
- To allow you to participate in interactive features of our service when you choose to do so.
- To provide customer support.
- When 3D Phoenix processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
How do we store your data?
3D Phoenix employs third-party solutions for secure storage and handling of your data. Our server infrastructure is provided by Cloudflare, and includes robust security features. We also utilize external servers provided by reputable third-party services, including LinkedIn, Google Analytics, and PostHog, which are all committed to maintaining high standards of data protection.
We retain your personal information, usage data, and account details for up to 10 years, aligning with our data retention policy to serve the purposes outlined in this privacy policy, or as required by law. Following the expiration of this period, your data is securely deleted using available digital erasure methods, ensuring that your privacy is respected and protected.
Security of Data
The integrity of your data is our priority at 3D Phoenix. Although no digital transmission or storage system is impervious to attack, we tirelessly implement state-of-the-art security measures. By harnessing the protective capabilities of services like Cloudflare, we reinforce the defense against online threats and enhance data safety. Our use of modern web application solutions for web development aligns with the latest security standards, further fortifying our platform against unauthorized access. Rest assured, we are committed to upholding rigorous security protocols to safeguard your personal information.
Data Sharing and Disclosure
We may share your data with:
- Third-party service providers for marketing purposes.
- Third-party service providers for analytics and service improvement.
- Law enforcement if required by law.
- International Data Transfers
Your information may be transferred to servers located outside of your country or governmental jurisdiction.
Marketing
3D Phoenix would like to send you information about products and services of ours that we think you might like.
If you have agreed to receive marketing, you may always opt out at a later date. You have the right at any time to stop 3D Phoenix from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please contact us at our email:
What are your data protection rights?
3D Phoenix would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request 3D Phoenix for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that 3D Phoenix correct any information you believe is inaccurate. You also have the right to request 3D Phoenix to complete the information you believe is incomplete.
The right to erasure – You have the right to request that 3D Phoenix erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that 3D Phoenix restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to 3D Phoenix’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that 3D Phoenix transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:
Cookies
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.
For further information, visit allaboutcookies.org
How do we use cookies?
3D Phoenix uses cookies in a range of ways to improve your experience on our website, including:
- Keeping you signed in
- Understanding how you use our website and provide analytics.
- We use third-party Service Providers to monitor and analyze the use of our service, such as:
- PostHog
- Google Analytics 4
- LinkedIn Insight Tag
What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
Functionality – 3D Phoenix uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
Advertising – 3D Phoenix uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. 3D Phoenix sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
Analytics and Performance Monitoring – 3D Phoenix uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address.
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Privacy policies of other websites
The 3D Phoenix website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
3D Phoenix keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on (see at the bottom of this page).
How to contact us
If you have any questions about 3D Phoenix’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us via email: